Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

We may collect the following information when you use the platform:

• Name
• Email address
• Contact number
• Company name
• Account login credentials
• Campaign details (objectives, budgets, timelines, locations, audience descriptions)
• Brand assets (logos, brand colors, fonts)
• User-generated content (chat inputs, prompts, instructions)

1.2 Information Collected Automatically

• IP address
• Browser type and device information
• Operating system
• Usage logs and interaction data
• Session duration and page activity
• Error logs and performance metrics

1.3 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Maintain session security
• Improve platform performance
• Analyze usage trends
• Personalize user experience

You can control cookies via your browser settings.

2. How We Use Your Information

We use collected data to:

• Provide and operate EraZero AI services
• Enable campaign planning and creative generation
• Improve AI response quality and system performance
• Maintain account security
• Communicate important updates
• Monitor misuse, abuse, or violations
• Comply with legal obligations

3. Steve AI – Data Usage & Privacy

Steve AI is a campaign planning assistant.

3.1 What Steve AI Processes

• Campaign objectives
• Target audience descriptions
• Budget and timeline inputs
• Location and industry details
• Chat conversations related to campaign planning

3.2 How Steve AI Uses Data

• To analyze campaign requirements
• To generate structured campaign plans
• To improve AI accuracy and relevance
• To provide summaries and recommendations

3.3 Data Safety

• Chat data is not sold
• Chat data is not shared with third parties for advertising
• Conversations may be temporarily stored for:
  • Context continuity
  • Quality improvement
  • Debugging and compliance

4. Sara AI – Data Usage & Privacy

Sara AI is a creative generation assistant.

4.1 What Sara AI Processes

• Uploaded logos and brand assets
• Brand Kit information
• Creative prompts and instructions
• Generated creative outputs

4.2 How Sara AI Uses Data

• To generate advertising creatives
• To apply brand consistency
• To render previews and downloadable assets

4.3 Intellectual Property Safety

• EraZero does not claim ownership over your uploaded brand assets
• Generated creatives are provided for your use
• You are responsible for ensuring you have rights to use uploaded assets

5. AI & Third-Party Integrations

EraZero AI may use third-party AI services and infrastructure providers to:

• Process AI requests
• Store data securely
• Deliver platform functionality

We ensure reasonable safeguards and contractual protections are in place with such providers.

6. Data Retention

We retain user data only as long as necessary to:

• Provide services
• Comply with legal requirements
• Resolve disputes
• Enforce agreements

You may request deletion of your account and associated data, subject to legal obligations.

7. Data Security

We implement industry-standard security measures including:

• Encryption in transit and at rest
• Secure authentication mechanisms
• Role-based access control
• Regular system monitoring

However, no system is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your data
• Correct inaccurate data
• Request deletion
• Withdraw consent
• Restrict processing

Requests can be made via: support@erazero.ai

9. Children's Privacy

EraZero AI is not intended for users under 18 years of age. We do not knowingly collect data from minors.

10. Policy Updates

We may update this Privacy Policy periodically. Continued use of the platform constitutes acceptance of the updated policy.

11. Contact

For privacy questions or concerns: 📧 support@erazero.ai